Loft.nine Design Studio ("Loft.nine" , "we" , "our", or "us") respects your privacy and is committed to protecting the personal information you provide to us through our website, social media platform, Meta lead forms, and other communication channels.

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By submitting your information to us, you agree to the collection and use of your personal data in accordance with this Privacy Policy.

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(1) Information We Collect

We may collect the following information from you:

• Full name

• Contact number

• Email address

• Property type and renovation details

• Renovation budget and timeline

• Any additional information voluntarily submitted through forms, WhatsApp, email, or direct messages

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(2) How We Use Your Information

Your information may be used for the following purposes:

• To contact you regarding your renovation enquiry

• To provide consultation and quotation services

• ​To understand your renovation requirements and preferences

• To improve our services and customer experience

• To send updates, marketing materials, or promotional content related to Loft.nine Design Studio (only where appropriate)

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(3) Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with:

• Internal team members of Loft.nine Design Studio

• Trusted contractors, suppliers, or service partners directly related to your renovation project

• Service providers assisting with website hosting, CRM systems, marketing, or communication tools

All such parties are expected to handle your information responsibly and confidentially.

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(4) Data Protection

We take reasonable measures to protect your personal information against unauthorized access, misuse, disclosure, or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

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(5) Marketing Communications 

By submitting your informations, you may receive communications from Loft.nine Design Studio regarding:

• ​Renovation consultations

• Design updates

• Promotional campaigns

• Events or showroom updates

You may request to stop receiving marketing communications at any time by contacting us directly.

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(6) Third-Party Platforms

Our advertisements and lead forms may be hosted on third-party platforms including:

• Instgram

• Facebook

• Meta Ads

Information submitted through these platforms may also be subject to their respective privacy policies.

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(7) Access and Correction

You may request access to, correction of, or deletion of your personal information by contacting us through the details below.

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(8) Contact Us

If you have any questions regarding this Privacy Policy, please contact:

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Loft.nine Design Studio

Email: hello@loft9designstudio.com

Website: loft9designstudio.com

Instagram: @loft.9studio